Why do dealers choose WPI?
Our system relieves unnecessary clerical work from fixed operations, increases claim quality and value and provides information that helps management focus on preventative policies that build business and avoid unnecessary losses.
Our customers realize that just one of these benefits we provide adds money to their bottom line. Together, they provide a foundation from which your service department can focus on key issues of building business, while avoiding unnecessary losses.
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Reduce overhead and remain flexible
Reliable fast labor time booking
Seamless DMS integration
Increase your revenue
Relentless follow-through and reporting
Reduced audit liability
Technician and advisor policy training
Third party insight
Security driven by technology
Warranty Cost Review
Learn what warranty related expenses
are costing your dealership.
Contact us
Let WPI show you how
we can serve your dealership.
Reduce overhead and remain flexible
Our system reduces overall man-hours spent un the service department. No matter what size or how busy a service department is, WPI is there with the right amount of help. We have the resources to get your work dont quickly and consistently with the highest degree of quality. WPI's office is open from 7:00 am until 9:00 pm central time Monday through Friday. Our fees are based on warranty volume and value and they adjust monthly to your current needs, unlike fixed employee expenses.
Reliable fast labor time booking
We offer several methods of reporting technician time to service management. Whether the dealer uses a manual system or computer system to track tech time, we supply easy to use daily reports or enter the information directly into your system.
Seamless DMS integration
Not only are warranties paid correctly, WPI actually final bills warranty claims through the dealer’s in-house computer system. Our expertise in these applications includes ADP, Reynolds & Reynolds, UCS, DDS, Alliance, Adam, Auto Soft, Arkona, and others.
Increase your revenue
WPI outperforms in-house warranty administrators with our extensive knowledge, training, experience, exposure and internal systems. Moreover, it is our business to keep up with the ever-changing manufacturer requirements, allowing us to collect what is normally left on the table.
Relentless follow-through and reporting
We believe all warranties should be collected. Our internal systems alert upper management when information is not collected or provided by the service department. We report this information to help management hold their personnel accountable before it is too late.
Reduced audit liability
Our system reduces overall man-hours spent in the service department. No matter what size or how busy a service department is, WPI is there with the right amount of help. We have the resources to get your work done quickly and consistently with the highest degree of quality. WPI’s office is open from 7:00 am until 9:00 pm central time Monday through Friday. Our fees are based on warranty volume and value and they adjust monthly to your current needs, unlike fixed employee expenses.
Technician and advisor policy training
At the very beginning of our relationship, WPI management visits the dealership to ensure a successful transition. We conduct training sessions with the mechanics and other service personnel to review documentation techniques that help to maximize claim value and reduce audit liability. When dealerships have turnover in key personnel or computer systems, WPI is there to help make the transition smoother.
Third party insight
Everyone knows improper warranty procedures can cost dealers thousands of dollars, possibly even their franchise. But did you know that many weaknesses in warranty affect customer pay? The same root causes that contribute to a higher trend with the manufacturer, often lead to non-competitive pricing and practices with customers and internal repairs. We help by informing upper management of activities that could lead to lost funds or unnecessary liabilities.
Security driven by technology
At WPI we are always evolving and adapting our service to be the ultimate warranty claims processing system possible. Our system is the most advanced process available and we are committed to the continuous journey of making warranty administration and processing easier for you. From high-speed scanning to, online claim tracking and payroll reports, to managerial reports that help you isolate weak areas in your shop and repair them. WPI never stops thinking of you and how we can help.
